SuiteFiles Drive FAQ's
Here we answer some of the common questions we are asked about the SuiteFiles Drive:
- Will it work on Windows 7?
- Will there be an app for Macbooks?
- Does it sync?
- Does it use storage on my computer?
- Can I use it to upload/ migrate all my files to SuiteFiles?
- Will it work on a Windows Server or Terminal Services environment?
Will it work on Windows 7?
SuiteFiles Drive can work on Windows 7, we just don't support or recommend using the app on it as it can be unreliable and take a few more steps to get working. If you'd like to install SuiteFiles Drive on a Windows 7 computer you will first need to install the .net framework 4.6.2 which is required for our app to run.
Will there be an app for Macbooks?
We would love to create a SuiteFiles Drive app which would work on Macbooks. Currently there are technical challenges that haven't made this possible however we will continue to look into having one in the future.
Does it sync?
SuiteFiles Drive doesn't sync. It connects with your SharePoint site and simply retrieves files as you need them. This means it might not be as fast as apps like Dropbox however it also means nothing is stored locally on your machine.
Does it use storage on my computer?
No, SuiteFiles Drive only retrieves items from SharePoint as they're needed and while it may cache files temporarily to speed things up. No data is permanently stored on your machine.
Can I use it to upload / migrate my data into SharePoint?
We wouldn't recommend using SuiteFiles Drive to upload a large amount of data at a time. It's not going to be fast enough and may time-out particularly if your network connection isn't great. Using SuiteFiles web is a much better option for uploading more than a few files at a time.
Will it work on a Windows Server or Terminal Services environment?
SuiteFiles Drive is not supported for a server environment as it checks there is only one instance of the app running and this functionality will block it from being run on the same machine more than once. This means you could have one user running SuiteFiles Drive but no other users on the same server would be able to run the app.