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Enabling the SuiteFiles Outlook app for Mac and Web App

Please note: to enable the SuiteFiles Outlook app for Mac or the Web App, you must first contact us at support@suitefiles.com. We'll let you know once it's been enabled. Please note it can take a few hours for it to appear in your Admin Managed Section. If you don't see it within 24 hours please contact us again and we will redeploy it.

If you're using Outlook for Mac or accessing the Outlook Web App from your browser, you can use the SuiteFiles Outlook app to save emails and attachments to SuiteFiles, attach files from SuiteFiles when creating new emails and more. If you're a Windows user with the Outlook desktop app, you can use the Outlook add-in for Windows

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Enabling the SuiteFiles Outlook app

This SuiteFiles Outlook app is different to the SuiteFiles Outlook add-in for Windows, as it's attached to your Office 365 login This means once it's enabled it will be available to use wherever you login to Outlook for Mac or access the Outlook Web App from your browser.

To enable the app in the new version of Outlook:

  1. Go to https://outlook.office365.com in the browser
  2. Open any email in your inbox and click the three dots to the right of the message
  3. Select Get Add-ins
  4. On the Add-Ins for Outlook screen, select Admin-managed from the options on the left
  5. Click Add under the SuiteFiles add-in
  6. The SuiteFiles Outlook app will now be enabled for you. For step by step instructions on using the app to file your emails to SuiteFiles and more, see  Outlook for Mac or the Outlook Web App in the browser

To enable the app in the old version of Outlook:

  1. Go to https://outlook.office365.com in the browser
  2. Click on the settings icon at the top right of the page,
  3. Click the Mail link near the bottom of the settings window which opens from the side
  4. Click General > Manage add-ins
  5. The above interfaces won't be available to access the add-ins if you're using the new Outlook design. For this case these instructions will show you how to get to the manage add-ins section - https://support.office.com/en-us/article/using-add-ins-in-outlook-on-the-web-8f2ce816-5df4-44a5-958c-f7f9d6dabdce#bkmk_beta.
  6. Tick the box for SuiteOutlook under the column Turned on. If you cannot see this in your list of options, please contact the SuiteFiles support team at support@suitefiles.com.