How do I manage when my document signing request expires?

You can customise when your document signing request will expire. This expiry date can also be adjusted in the dashboard when the signing request is in flight.

Setting the expiry

You can set the expiration for the signing request by selecting a predefined time period.

Amending the expiry

You can adjust the expiry date of an in flight signing request in the Signing Dashboard. You can even do this for requests that have expired.

  1. Click the ellipses (...) on the signing request you wish to extend and click extend expiry.
  2. Choose when you'd like your signing request to expire and click extend.
  3. You can also extend expiry in bulk. Multi select the signing requests you'd like to extend and click extend expiry.
  4. Choose how long you'd like to extend the expiry and click Extend.

To find out how to add fields to a document pack; click here