Getting Setup
      Back to home
      1. Help Centre
      2. Getting Started
      3. Getting Setup

      I can't log into the SuiteFiles Web App

      If you see a blue spinning wheel when trying to log into the SuiteFiles Web App, you will either need to: 

      1. Check a SuiteFiles Administrator has activated your account or
      2. Ensure you are not blocking third-party cookies on Google Chrome
        1. To see if third-party cookies are blocked, you can check if the icon below appears on your screen

      1. If you can see this icon, click the icon > Site not working? > Allow Cookies:

      Once you follow the steps above, your site should load immediately. However, if you have any questions, you can reach out to our team at support@suitefiles.com or here