1. Help Centre
  2. Document Signing

How do I extend the expiry on signing documents?

Extending the Expiry

  1. If a document has not been signed in the set time, you can extend the expiry date by clicking Extend Expiry.

  2. Bulk Actions for extending the expiry:  Select multiple documents using the checkboxes on the left, and click Extend Expiry in the top right corner.

  3. Once you have clicked Extend Expiry you will be prompted to either choose a date from the calendar drop-down, or to extend for 7 days. 
  4. Make sure to click Update once you have chosen the new expiry date.  An email will be sent to all signees who have not yet signed the document.

    Tip: If you extend multiple documents for 7 days, they will each be extended for 7 days. E.g. Doc 1 expires on 28 April 2023 and doc 2 expires on 29 April 2023. After extending 7 days, doc 1 expires on 5 May 2023 and doc 2 expires on 6 May 2023.

    Selecting an expiry date from the calendar will mean all selected documents get extended to that date.

  5. If the document is within 5 days of expiring, the date will be shown in yellow. If the date has expired, the date will be shown in red.