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How to install the new SuiteFiles Chrome Extensions (November 2025)

We’ve released an new SuiteFiles Chrome Extension to make managing your integrations simpler and to support Xero’s upcoming XPM client view.

From November 2025, there is are two new extensions available:

  • SuiteFiles Chrome Extension – for XPM and Karbon

  • SuitePrint Chrome Extension – to create PDFs from other web apps and save them directly into SuiteFiles

If you only use XPM, your extension will update automatically, but you'll need to log back into it. If you use Karbon or SuitePrint, follow the steps below to install the new versions.

1. SuiteFiles Chrome Extension (now XPM + Karbon)

This extension powers your SuiteFiles integrations with XPM and Karbon.

To install:

  1. Go to the download center by clicking on your username in the top right of the SuiteFiles web app
  2. Click Download our apps:
                                                     
  3. Click Download under Chrome Extension
  4. You will be taken to the Chrome Web Store
  5. Click Add to Chrome
  6. Click Add extension
Logging in:

Once installed, you’ll also need to log into it.

  1. Click on the extension's icon in the top right of the browser, then select the pin next to SuiteFiles
  2. Click the SuiteFiles icon in the top right of the browser
  3. Click Login
  4. This version of the Chrome extension will  recognize your SuiteFiles Site URL automatically, but you can click the drop-down to verify you're logged into the correct site in case you have multiple sites . 
  5. You’re all set – the new extension will work with both the current and new XPM client views.

If you previously used the Karbon BETA extension:
You can remove it if you like, but we recommend keeping it for now as it will soon become the SuitePrint Chrome Extension.

Using multiple Chrome profiles for multiple SuiteFiles sites? Follow the steps above for each profile you use.

2. SuitePrint Chrome Extension

This extension lets you create PDFs from other web apps and save them directly into SuiteFiles.

To install:

  1. Go to the SuitePrint Chrome Extension on the Chrome Web Store.
  2. Click Add to Chrome, then Add extension.
  3. Click the SuitePrint icon in your Chrome toolbar and log in with your SuiteFiles account.
  4. Once logged in, you can use SuitePrint to quickly print or save documents from supported web apps into SuiteFiles.

Using multiple Chrome profiles for multiple SuiteFiles sites? Follow the steps above for each profile you use.

3. Troubleshooting tips

If you’re not seeing the SuiteFiles options in XPM or Karbon:

  • Make sure the new extension is installed and logged in.

  • Refresh your XPM or Karbon page after logging in.

  • Confirm you have the right versions of the SuiteFiles Chrome Extension enabled.

    • Yellow icon = New extension

    • Blue & pink lighting bolt icon = Old extension

If things still aren’t working, try removing the extension and reinstalling it (right click Chrome extension > Remove from Chrome), or contact our support team for help.

4. What about existing integrations?

Your integration settings in SuiteFiles (under Admin Settings > Manage Integrations) aren’t affected. You don’t need to reconnect XPM or Karbon from within SuiteFiles.

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