Checking the Chrome extension is logged in

If you have installed the Chrome extension but are not seeing any of the client creation, renaming and archiving prompts in XPM or seeing the message No Client With This Name In SuiteFiles in place of the link to the client folder in SuiteFiles you may need to check that you are logged into the Chrome extension. 

  1. Click on the SuiteFiles logo in the top right of the browser
  2. If you see a login window like above, you're currently not logged in and will need to do so by following these steps.
  3. If you see the Logged In! window as below, you're already logged in to the Chrome extension

Still seeing this error message?

Please check if you are using characters that cannot be used in XPM Client Names.