How to re-connect SuiteFiles and WFM / XPM

If you receive the error The parent folder used for Document Management cannot be accessed in either WorkflowMax or Xero Practice Manager, a WFM / XPM admin account will need to do the following:

  1. Go to Business > Settings
  2. Click Document Management
  3. Click Disable next to the Suite logo
    reconnect XPM 1
  4. Enable the connection again following these steps and you should no longer see any connection error messages.