Setting up your computer and browser

It's important that your computer and browser are set up correctly for the best and smoothest performance. This article outlines our recommendations.

Please note: We no longer support Windows 7 and 8 due to Microsoft changing their system requirements (learn more).

While you may still be able to use SuiteFiles, we would suggest moving to a supported Windows application to get the most out of your subscription.

Windows 10 or above
The latest version of the Chrome browser
Office 2016 or Office 365 (32-bit) (learn more)
Microsoft's latest OS build (learn more)
- To check the above requirements for your device, you can click this link which will take you to your PC settings (please note: you may get a window confirming this action - select 'Open Settings' to continue).
- You can also find these details on your device by going to Settings > About

Once you've met the technical requirements and have logged into SuiteFiles successfully, we recommend that you also:

Set up your File preferences in your User Profile Settings to ensure you're working with your files just the way you want to, right from day one.
Add your SuiteFiles site as a trusted site to avoid any pesky errors popping up while you're learning the ropes.
Bookmark your SuiteFiles site URL to keep it nice and handy. Better yet, set it as a default tab on startup in your Chrome browser - here's how.
Bookmark our Help Centre - https://help.suitefiles.com
Check the list of Office 365 Restricted Characters you can't use in file or folder names.

Tip: Check out how to Boost your security in SuiteFiles.

To learn more about measures you can take to protect your data, click here.