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Latest Release Notes

Read on for a list of recent updates to our SuiteFiles apps. 

01 Oct 2025

Signing request details!

Signing request details panel is now live in our new signing platform.
Select more details

In the Signing Request Details panel, you can view the overall status, expiry date, creator, included documents, and all recipients of your request. You’ll also have options to preview unsigned documents, access signed versions and certificates once complete, and withdraw a request if needed. Learn more here.

22 Sep 2025

Introducing AI Summaries!

When using the new signing platform signing recipients can now see AI-generated summaries of documents sent for signing, making it easier to review and understand content before signing.

Learn more here.

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11 Sep 2025

AI Features are coming soon!

As a SuiteFiles Administrator, you can choose if your team gets access to upcoming AI tools. You can manage this under Account & Billing in Admin Settings. For steps, see: How do I opt out of SuiteFiles' AI features?

We recommend staying opted in to get the most of what's coming.

Other updates in today's release:

  • New signing:
    • Senders now get emailed when a signing request is completed
    • Email branding has been updated to reflect SuiteFiles' new branding
    • Fixed an issue where documents weren't attaching when starting the signing process from a PDF
  • Contacts Search - we changed the search term validation to allow additional characters (like the "@" symbol)
  • There's a shiny new upload experience when dragging and dropping documents into the SuiteFiles Web App - try it out!
  • Made some performance improvements to the XPM integration.

25 Aug 2025

Signing Certificates are here!

Our new digital signing platform now supports signing certificates, giving you a secure, verifiable record of every signature. This upgrade helps you meet compliance standards and adds extra peace of mind to your signed documents.

Want to know more? Check out this article.

July 2025

28 July 2025

Withdraw Request is live in New Document Signing Early Access

  1. From the new signing dashboard, click the three dots to the right of the document you'd like to withdraw
  2. Select Withdraw request
  3. Your recipient will receive an email letting them know the request has been withdrawn. If they click the link on the original email, they see a message stating that they can no longer review or sign it
  4. The status on the signing dashboard will change to Withdrawn. 

21 July 2025

Two Factor Authentication (2FA) is live in New Document Signing Early Access


  • Easily enable 2FA when setting up a document pack for signing
  • 2FA enables you to send an email to two recipients who share an email address as long as the phone numbers are unique

May 2025

12 May 2025

New Document Signing Early Access!

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Starting today, our new signing platform will gradually be made available for our Super Suite customers to explore.

Please note: The new signing platform is in early access. Some your favorite features like Certificate of Completion and signing request cancellations aren't available just yet. We're rolling out features gradually so stay tuned to our in-app notifications and release note for the latest updates!

Along with a whole new interface, here are the new additions to the SuiteFiles Signing experience:

  • Document packs - you no longer have to merge documents together before sending

  • Annotations - you can now annotate PDFs when placing signing fields

  • Drag & drop signing fields

  • Drafts can be saved for later

  • Documents can be uploaded from your local computer

We've created a whole new section in our help centre to guide you through the new platform. Check out Getting started with new document signing for more information.

Keen to find out what's coming next? We're keeping this page up to date to help you track what we've released and what's coming next.

Happy signing!

March 2025

31 March 2025

Move and Copy updates

We've released an update to the Move and Copy functionality, which also fixes an error where files and folders were failing to be moved or copied if the file/folder name, or any parent folders in the path, contained a special character e.g. commas, full stops, ampersands, underscores & hyphens. 

For steps on how to move files and folders, or copy files following this update, please see our updated article here: How to move files and folders or copy files.

20 March 2025

Karbon Chrome extension v1.0.9

  • An error message is now provided when creating a SuiteFiles folder for a Karbon Work Item that includes a restricted character. For more on characters restricted in SharePoint, see this article.
  • Having the Karbon Extension enabled will no longer affect the use of bullet points when composing a reply email from Karbon.
  • Hidden the SuiteFiles Documents tab under Contacts and Organizations in Karbon, as we currently only integrate with Work Items.

For more on the SuiteFiles Karbon integration, see: Using SuiteFiles in Karbon.

18 March 2025

SuiteFiles Connect

  • We've reinstated the 500MB upload limit in SuiteFiles Connect. 

    Email sending

    • Fixed an issue with email retries
    • Added an email validation on the email sender to ensure only valid emails get sent out, ignoring mistyped emails entirely.

    February 2025

    3 February

    Document signing automatic reminders

    Document signing automatic reminders are now calculated from the date the document signing request is created.

    January 2025

    8 January

    Karbon Integration enhancements (beta)

    Use our new Chrome extension to unlock the full potential of our Karbon integration.

    With the SuiteFiles Karbon Chrome extension installed and logged in, you will find a new Documents tab within a work item in Karbon. Click Create a folder or Link a folder to create or link a subfolder in a linked clients folder in SuiteFiles for your work item documents. Once created you will have direct access and management of SuiteFiles documents within Karbon. 

    • Clicking Create a folder will create a Work items subfolder in your Clients’ folder and a folder for the current work item.
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    • Clicking Link a folder will allow you to select which existing folder in SuiteFiles you connect the Work Item to.
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    Once your Work Item is linked to a folder in SuiteFiles, the Chrome Extension provides you with a wide array of functionalities.
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    1. Upload files from your local hard drive or create folders and office documents directly into SuiteFiles.
    2. Use this breadcrumb navigation to move back through your SuiteFiles folder structure.
    3. Filter the contents of the current folder by name, SuiteFiles user who last modified and file type.
    4. Click on a folder to view it’s contents. 
    5. Expand the ellipses menu to view additional options for your files and folders.

    For steps on installing the new Chrome extension check out this article.